IT - Systems Integration
Toronto, ON
Contract to Perm
Sep 23, 2023
Responsibilities:
Act as a Level 1 and Level 2 support administrator to corporate IT/Operations, typically come in and address tickets, system maintenance, reporting clean-up
Perform development duties including business analysis, design and implementation for all new and ongoing ServiceNow initiatives including Service Portal, Incident, Problem, Change, Request and Asset Management. This may include internal development only initiatives or working/liaising with a 3rd party managed services team on outsourced initiatives/projects e.g. GRC (Governance, Risk and Compliance) or Security Operations implementations.
Experience: 2 years ServiceNow support, user/group management, incident, problem, change knowledge, asset management, report writing, form creation
ServiceNow credentials preferred.
Act as a Level 1 and Level 2 support administrator to corporate IT/Operations, typically come in and address tickets, system maintenance, reporting clean-up
Perform development duties including business analysis, design and implementation for all new and ongoing ServiceNow initiatives including Service Portal, Incident, Problem, Change, Request and Asset Management. This may include internal development only initiatives or working/liaising with a 3rd party managed services team on outsourced initiatives/projects e.g. GRC (Governance, Risk and Compliance) or Security Operations implementations.
Experience: 2 years ServiceNow support, user/group management, incident, problem, change knowledge, asset management, report writing, form creation
ServiceNow credentials preferred.