Senior Specialist, Technology Delivery

IT - IT Support & Sales
Toronto, ON
Permanent
Oct 06, 2022

Our client…

Our client, a leading financial services company in the GTA, is seeking a Senior Specialist, Technology Delivery to help drive organizational vision for industry leading growth and increased market share using technology as an enabler and difference maker.

What’s in it for you?

  • Competitive compensation & employee benefits plan 100% employer paid
  • Hybrid work model
  • Generous vacation time
  • Working with a globally recognized organization
  • Summer hours
  • RRSP

Responsibilities:

  • End-to-end tracking and reporting of Infrastructure and Operations projects, and processes.
  • Work with cross functional teams of Operations, Platform Engineering, Client Delivery & Support, Incident/Problem and Change to provide hands on management of internal and vendor/partner projects.
  • Conducting risk assessments and ensuring the overall project/workstream/process mitigates risk, fulfills business objectives, and aligns with enterprise strategies.

Must Have:

  • 4+ years of experience within an operations function
  • Working experience with ITSM tools such as ServiceNow
  • Excellent communication both verbal and written, are client-focused, customer-driven and have an ability to work under pressure

Nice to Have:

  • Bachelor’s degree in computer science or engineering
  • Exp within financial services

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