Service Delivery Manager

IT - Application & Software Development
Toronto, ON
Dec 09, 2021

As a Service Delivery Manager, you will work alongside a multidisciplinary team of developers, designers, data scientists, and business professionals. You will work on the application: an industry solution. You can expect to have ownership of the workflow ensuring that all participants in the SLDC are following the defined processes. You will have many new opportunities to make an impact on the product. 

What you will do

    • Ensure all SLDC participants are executing their portion of the software delivery process as defined, in an efficient manner. Identify risks and raise to senior Engineering management.
    • Process Engineering and cross team partnership to refine delivery of work items in a predictable, repeatable, and optimized manner via Kanban methodology.
    • Facilitating Kanban meetings and continuous improvement.
    • Work with talented, knowledge-driven individuals. We are a close-knit team that is eager for new ideas. We embrace sharing our own knowledge and enriching each other’s experiences.

What you will bring

    • Strong communication skills. Willingness to convey ideas in a collaborative environment.
    • A passion for software development workflow and process engineering paired with a solid understanding of Software Development processes.
    • Familiar with SAAS application development and deployment.

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