UX Content Manager

IT - Application & Software Development
Toronto, ON
Permanent
Sep 21, 2021

Our client…

Our client, a leading financial services company in the GTA, is seeking a UX Content Manager to help drive organizational vision for industry leading growth and increased market share using technology as an enabler and difference maker.

What’s in it for you?

  • Competitive compensation & employee benefits plan
  • Flexi start time
  • Unlimited vacation time

Responsibilities:

  • Define the UX strategy, vision, and customer journey
  • Creation and organization of playbooks
  • Identify and operationalize the content needed to provide amazing customer experiences
  • Demonstrate a sensitivity to cultural and gender issues in verbal and written communication

Required Skills & Experience:

  • 3-5 years experience in a similar role
  • Ability to work in an Agile or Scrum environment
  • Exp working with Director and VP level leadership

Nice to Have:   

  • Bachelor’s degree in Journalism, English or Communications.

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