Director, IT Support Systems

IT - Executive
Waterloo, ON
Permanent
Feb 28, 2021

Our client…

Our client is one of the global leaders in information management solutions and is seeking a Director of IT Support Systems to help drive organizational vision for industry leading growth and increased market share using technology as an enabler and difference maker.

Responsibilities:

Within this role you will be delivering and supporting a ServiceNow instance, migrating newly acquired companies to our client’s systems. You will be working closely with several business units including Customer Support, Release Engineering, Fulfillment, Renewals, HR and Marketing to ensure daily success for these teams.

Must Have:

  • 10+ years of experience working within a global Information Technology environment focused on Corporate Technology.
  • Leadership role on at least one major system implementation project
  • Background with ServiceNow including Customer Service Management.
  • Bachelor’s degree, College diploma or equivalent experience.

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