SAP SD Functional Support

IT - Application & Software Development
Toronto, ON
Contract to Perm
Feb 28, 2021

Duration: Short term contract with chance to move to permanent employment 

 

Must Have :

  • 5 -7 years’ experience in full lifecycle SAP implementations, enhancement implementations, with a focus on SD
  • Experience in generating and delivering business process definitions, gap/fit analysis, pre-implementation workshops and blue printing.
  • Experience in a fast paced support environment with hands on experience in successfully delivering results
  • Functional knowledge of SAP SD is required
  • Experience with IDOCS/EDI
  • Understands ECC landscape and interfaces to CRM and BI systems
  • Additional exposure to SAP CRM 7.0 is a plus
  • Additional exposure to BI is a plus
  • Additional exposure to Mobility platforms are a plus
  • Typically requires overnight travel less than 10% of the time.

 

 Our Client....

One of North America's most recognized brand names, continues on new development initiatives. Work as part of a super collaborative team culture. 

 

 Responsibilities

  • Responsible for Production support related tickets and defect fixes.

  • Coordinate with third party service providers on production support related daily activities.
  • 24/7 availability for severity one related production issues.
  • Assist in detail requirements from business users for approved projects and small enhancements to existing projects.
  • Provide input to the Business Requirement Documents (BRD)
  •  Responsible for writing up Functional Specification Documents for projects/enhancements
  •  Perform design for moderately complex projects and enhancements.
  • Interface with Business Stakeholders, IT Infrastructure teams, Development teams to ensure that business requirements are properly configured.
  • Assist with unit and Integration testing.
  • Facilitate User Acceptance Testing (UAT) with the Business Users.
  •  Assist/coordinate with training and rollout plans for new systems or enhancements to existing systems.
  • Ability to effectively communicate with individuals at all levels of the organization (Analyst to Director
  •  Demonstrate problem solving / analytical skills.

 

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