Data Operations Analyst

IT - IT Support & Sales
Montreal, QC
Contract
May 29, 2020

Our client is located in Anjou. They are a global information solutions company that leverages data, analytics, and technology to transform knowledge into insights in order to make informed decisions. 

Responsibilities:

  • Facilitate the boarding of new data submitters with the sales, customers and Data Management Specialists
  • Handling the data enrichment of data acquired from vendors
  • Log and monitor the files received from the data furnishers within the applicable applications
  • Research and contact clients regarding missing data files (late submissions)
  • Coordinate or complete requests for scans within databases for QC to review/analysis of data clean-ups
  • Extract of monthly statistics and metrics

Required Skills:

  • Bilingual in French and English with the ability to communicate well verbally and in writing
  • 3 + years’ experience within customer service
  • Beginner knowledge of Microsoft Access
  • Beginner knowledge of Microsoft Excel
  • Highly organized and takes personal responsibility for quality of work and timelines
  • Ability to independently solve normal occurrence problems
  • Strong service orientation; a track record of responsiveness to business partner needs

Nice to Have Skills:

  • Previous work experience within the Financial Institution industry
  • Strong time management skills
  • Beginner knowledge of SQL
  • Flexibility to adapt to shifting priorities, coupled with a sense of urgency
  • Self-motivated, flexible and adaptable
  • Ability to thrive in a high performing culture and work effectively under pressure

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