IT Business Applications Support Specialist

IT - IT Support & Sales
North York, ON
Permanent
Feb 20, 2020

Our Client is a large interior design specialist with a focus on technology.

What’s in it for you?

3 weeks paid vacation

Highly competitive salary

Employee benefits program

Responsibilities

Internally developed apps and 3rd party managed applications, SaaS, PaaS and IaaS hosted applications as well as other integrations

  • Provide Tier-1 support on all Business Applications based on Help Desk tickets
  • Handling escalations
  • Management of User Accounts
  • Provide statistics & reporting on tickets, systemic issues

Must Have:

IT related degree

Have good understanding of Windows OS, Microsoft Office Suite, Web Tools / Applications, Tablet Technologies

Experience with web portals / applications at a user-level

 

Nice to have:

Modern Web Technologies a plus - HTML , CSS

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