Pre Sales Engineer

IT - Application & Software Development
Montreal, QC
Permanent
Dec 16, 2018

Our client…

Our client is an up and coming colo and managed services organization with location all over Canada, including their main hub in Montreal.  The goal of the company is to build and acquire increased data center and managed hosting capability across the country

What’s in it for you?

If you want to join a dynamic team in downtown Montreal, a client with great growth potential, then is a great role for you. 

Responsibilities:

  • Provide technical support to both internal sales reps and external customers
  • Attend sales and customer calls, over the phone and in-person
  • Develop technical responses and strategy for RFIs and RFPs
  • Administer technical training and guidance to sales reps and management
  • Provide customer advocacy for all post-sale implementation issues until resolved
  • Ensure correct technical content of all customer orders
  • Design customer technical solutions with engineering diagrams

Must Have:

  • 5+ years in the telecom industry or related field providing technical sales support
  • Bachelor's Degree in related field
  • Thorough understanding of the global data center, cloud and telecommunications landscape
  • Fluent in French and English required
  • Self-starting, will take initiative and be able to work well in a team environment
  • Proven experience with managing multiple projects and opportunities simultaneously
  • Exemplary organizational skills and time management planning
  • Understanding of the sales cycle and the solution selling process
  • Proactive communication style ensuring timely status of projects to sales rep and customer
  • Excellent problem solving skills
  • Ability to hear and understand specific customer requirements as they relate to Cogent products and services
  • Focus ambiguous customer needs into specific deliverable requirements
  • Extract hidden or unrealized customer requirements and gain consensus on these requirements

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