Amazon Connect Developer

IT - Application & Software Development
Waterloo, ON
Jul 25, 2024

6 months to start

Must Have:
Bachelor's degree in Computer Science or relevant, proven industry experience
3-5 years relative Contact Center experience
2+ years hands on support and development experience with AWS Connect
Experience working with remote teams
Hands on experience developing contact flows and skill-based routing IVR applications
Firm understanding of backend development or similar:
Python, Java, REST API
Experience with Amazon Web Services (AWS):
Connect, DynamoDB, S3, Cloud Formation, Cloud Watch, etc.
Experience with DevOps or similar:
Jenkins, Ansible, CDD

Our client…
A complex life insurance organization.

The individual will have an in-depth knowledge of cloud contact center technologies, development skills and a broad understanding of enterprise infrastructure needed to address security, stability, and supportability of services while developing in Amazon Connect and building Lambda and DynamoDB.

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