AWS Connect Developer

IT - Application & Software Development
Waterloo, ON
Dec 09, 2023

Must Have:


  • Bachelor's degree in Computer Science or relevant, proven industry experience
  • 3-5 years relative Contact Center experience
  • 2+ years hands on support and development experience with AWS Connect
  • Experience working with remote teams
  • Hands on experience developing contact flows and skill-based routing IVR applications
  • Firm understanding of backend development or similar
  • Python, Java, REST API
  • Experience with Amazon Web Services (AWS): Connect, DynamoDB, S3, Cloud Formation, Cloud Watch, etc.
  • Experience with DevOps or similar: Jenkins, Ansible CDD • Experience in application development lifecycle:
  • Agile Scrum

Our client…

A complex life insurance organization.


  • Creation of Monitoring and alerting
  • Cloud Optimization tasks
  • Automation of Code migration
  • Automated regression test scripting
  • Contact Flow development

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