IT - Application & Software Development
Waterloo, ON
Contract
Dec 09, 2023
Must Have:
- Bachelor's degree in Computer Science or relevant, proven industry experience
- 3-5 years relative Contact Center experience
- 2+ years hands on support and development experience with AWS Connect
- Experience working with remote teams
- Hands on experience developing contact flows and skill-based routing IVR applications
- Firm understanding of backend development or similar
- Python, Java, REST API
- Experience with Amazon Web Services (AWS): Connect, DynamoDB, S3, Cloud Formation, Cloud Watch, etc.
- Experience with DevOps or similar: Jenkins, Ansible CDD • Experience in application development lifecycle:
- Agile Scrum
Our client…
A complex life insurance organization.
Responsibilities:
- Creation of Monitoring and alerting
- Cloud Optimization tasks
- Automation of Code migration
- Automated regression test scripting
- Contact Flow development